Personalised Wooden Keepsake Box – Fingerprint Heart Design

Product Info

Handmade wooden keepsake box featuring a beautiful engraved fingerprint heart design and “Love You” details. A thoughtful gift for storing jewellery, letters, photographs and other treasured memories.

Made from laser-cut and engraved wood, each box is individually crafted, so natural variations in the wood grain may occur.

Please note: This listing is for the wooden keepsake box only. The ribbon and decorative accessories shown in the photographs are for presentation purposes and are not included.

Returns & Refunds Policy

We hope you love your order, but if there is a problem, please get in touch and we’ll be happy to help.

Non-personalised items

If you change your mind, please contact us within 14 days of receiving your order. Items must be returned unused and in their original condition. Unless the item is faulty, the customer is responsible for return postage.

Personalised & Made-to-Order Items

As personalised products are created especially for you, we are unable to accept returns or cancellations simply because you have changed your mind. This does not affect your rights if an item is faulty, damaged, or not as described.

Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty, or we have made a mistake with your personalisation, please contact us as soon as possible with your order details and photographs of the issue. We will arrange an appropriate replacement, repair or refund in accordance with your consumer rights.

Refunds

Where a refund is due, it will be issued to the original payment method after the return has been received and checked, where a return is required.

Please check all names, dates, spellings and other personalisation details carefully before placing your order, as we create your item using the information you provide.

Your statutory rights are not affected by this policy.

Shipping Information

All of our products are carefully handmade, personalised and packed with care before being sent to you.

Processing time:

Please allow approximately 3–5 working days for personalised or handmade items to be prepared. If an item can be dispatched sooner, we’ll always do our best.

UK Delivery:

Standard delivery is usually 2–4 working days after dispatch. Delivery times are estimates and may be longer during busy periods such as Christmas.

Shipping costs:

Delivery charges are calculated at checkout based on your order.

Personalised orders:

Please double-check all names, dates and personalisation details before placing your order. Production may begin shortly after your order is received.

Tracking:

If your chosen delivery service includes tracking, your tracking information will be provided once your order has been dispatched.

Delays:

Occasionally, postal or courier delays can occur after an order has left us. If you experience a problem with your delivery, please contact us and we’ll be happy to help.

✨ Every order is carefully packaged to make sure your handmade gift reaches you safely and beautifully presented.